Privacy Policy - Wolfe's Den

Last updated: October 2, 2026

Wolfe’s Den respects your privacy. This Privacy Policy explains what personal information we collect, why we collect it, how we use and protect it, when it may be shared with service providers, and the choices and rights that may be available to you.

1. Who We Are

Wolfe’s Den (“Wolfe’s Den,” “we,” “us,” or “our”) is a short-term rental cabin located in Minnesota, USA. This website provides information about Wolfe’s Den and helps prospective and current guests inquire about, book, and manage stays.

For purposes of applicable privacy laws, Wolfe’s Den is responsible for the personal information that we collect and control.

Questions or requests regarding this Privacy Policy or your personal information may be sent to:

Email: rentals@wolfesdeninc.com

2. What This Privacy Policy Covers

This Privacy Policy applies to personal information that we collect when you:

Visit the Wolfe’s Den website;
Submit an inquiry or other information through a website form;
Communicate with us by email, phone, or other means;
Make or manage a direct reservation;
Stay at Wolfe’s Den; or
Book through or interact with us in connection with a third-party booking service such as Airbnb, Vrbo, or Lodgify.

When you leave our website and use a third-party website or service, that provider’s own privacy policy also applies to information it collects or controls.

3. Information We Collect

3.1 Information You Provide to Us

When you contact us or submit an inquiry, we may collect information such as:

Your name;
Email address;
Phone number, if provided;
Requested or confirmed stay dates;
Number of guests;
Information about pets;
Questions or special requests; and
Other information you choose to provide.

Please do not provide medical information or other sensitive personal information unless it is reasonably necessary for us to respond to a request concerning your stay.

3.2 Reservation and Guest Information

If you make a reservation, we may maintain information associated with the reservation, including:

Name and contact information;
Reservation and stay dates;
Booking source;
Information needed to administer the reservation;
Guest requests and preferences you have shared with us;
Information relevant to future stays, such as whether you have stayed with us previously; and
Limited records concerning a prior stay when reasonably necessary for guest service, property protection, dispute resolution, or future reservation management.

We use this information to administer reservations, communicate with guests, provide guest services, maintain appropriate business records, recognize returning guests, and protect Wolfe’s Den and our legitimate business interests.

3.3 Information We Receive From Booking Platforms

If you book through Airbnb, Vrbo, Lodgify (our direct booking provider), or another booking service, we may receive information from that provider that is necessary to administer your reservation. This may include your name, contact information, reservation dates, number of guests, messages, reservation details, and other information made available to hosts through the applicable service.

The booking platform separately collects and processes information under its own privacy policy.

3.4 Payment Information

Payments for direct reservations and Vrbo are processed through the payment services associated with our Lodgify Payments provider. Payments made through Airbnb are handled according to that platform’s payment processes.

We may receive transaction information such as payment status, amount, date, refunds, or transaction identifiers for reservation administration, accounting, tax, and recordkeeping purposes.

We do not intentionally collect or maintain complete payment-card numbers in our guest records.

3.5 Information Collected Automatically

When you visit our website, Wix and technologies used to operate the website may automatically collect certain technical and usage information, which may include:

IP address;
Browser and device information;
Operating system;
Pages viewed;
Date and time of visits;
Referring or exit pages;
General geographic information derived from an IP address; and
Information collected through cookies and similar technologies.

This information may be used to operate, secure, troubleshoot, maintain, and understand use of the website.

4. Cookies and Similar Technologies

Our website is built and hosted using Wix. Wix uses cookies and similar technologies for purposes that may include website functionality, security, fraud prevention, user preferences, and website performance.

Some cookies are necessary for the website to operate. Other cookies or similar technologies may be used for analytics or other purposes where enabled.

Where required by applicable law, visitors will be given an opportunity to accept or reject non-essential cookies through the website’s cookie-consent controls.

You can also control cookies through your browser settings. Disabling certain cookies may affect the operation of some website features.

Links, widgets, or other features that connect you with Lodgify, Airbnb, Vrbo, or other third-party services may involve technologies operated by those providers. Their collection and use of information is governed by their respective privacy policies.

5. How and Why We Use Personal Information

We may use personal information to:

Respond to inquiries and questions;
Provide availability and pricing information;
Process, administer, modify, and confirm reservations;
Communicate before, during, and after a stay;
Provide check-in information, instructions, and guest support;
Respond to guest requests;
Recognize returning guests and, where appropriate, remember relevant preferences;
Maintain reservation, accounting, tax, and business records;
Process or document payments and refunds;
Resolve disputes or respond to claims;
Protect our guests, property, systems, and business from misuse, fraud, damage, or other unlawful activity;
Operate, maintain, secure, and improve our website and services;
Comply with applicable legal, tax, regulatory, insurance, and recordkeeping requirements; and
Establish, exercise, or defend legal claims when necessary.

We do not sell your personal information.

We do not use guest information for unrelated third-party advertising or sell guest lists to other businesses.

6. Legal Bases for Processing – EU and UK Visitors

Where the European Union General Data Protection Regulation (“GDPR”), UK GDPR, or similar law applies, our legal basis for processing depends upon why the information is being used.

We may rely on:

Contract or steps requested before entering into a contract – for responding to reservation inquiries, providing requested availability or pricing information, processing reservations, administering stays, and providing related guest services.

Legal obligations – for information that we are required to maintain or process for tax, accounting, regulatory, legal, or other compliance purposes.

Legitimate interests – where reasonably necessary to operate Wolfe’s Den, maintain appropriate guest and business records, recognize returning guests, provide consistent guest service, maintain and secure our website and systems, protect our property and business, prevent fraud or misuse, resolve disputes, and establish or defend legal claims, provided those interests are not overridden by applicable individual privacy rights.

Consent – where consent is required, including for certain non-essential cookies or other processing for which applicable law requires consent.

When processing is based on consent, you may withdraw your consent at any time. Withdrawal does not affect the lawfulness of processing that occurred before consent was withdrawn.

7. When We Share Personal Information

We do not sell personal information.

We may disclose or make personal information available to service providers, booking platforms, and distribution or referral services when reasonably necessary to operate our website, communicate with guests, process reservations and payments, maintain records, protect our systems, or operate our business.

These providers and services may include:

Wix, which hosts and operates our website and website forms;
Lodgify, which provides our direct-booking system, availability and reservation management services, and related booking technology;
Lodgify Payments and its associated payment-processing providers, which process payments for direct reservations and most payments associated with our Vrbo reservations;
Airbnb, for reservations, payments, and communications made through Airbnb;
Vrbo, for reservations and communications made through Vrbo and for payment-related services or fees that Vrbo processes or administers directly;
Google Vacation Rentals / Google, which may display information about Wolfe’s Den, including availability and rates, and direct travelers to our booking options;
Our email service provider;
Our computer backup provider; and
Professional advisers, insurers, accountants, tax professionals, technology providers, or other service providers when reasonably necessary.

The particular service providers involved may vary depending on how you inquire about or book Wolfe’s Den. For example, a reservation made through Vrbo may involve both Vrbo and Lodgify or its associated payment-processing providers.

We may also disclose information when reasonably necessary to comply with applicable law, regulation, court order, legal process, or governmental request; to protect our legal rights or property; to investigate fraud or misuse; or to establish, exercise, or defend legal claims.

Wix, Lodgify, Airbnb, Vrbo, Google, payment processors, and other providers may also process information for their own purposes under their respective privacy policies and terms.

8. Where and How Information Is Stored

Personal information may be maintained in several systems depending upon how you interact with Wolfe’s Den.

Wix - Information submitted through our website may be stored in our Wix account, including Wix Forms, Contacts, Inbox, or related Wix tools, and may also be forwarded to us by email.

Email - Inquiries, reservation communications, and other correspondence may be stored by our email service provider and on devices used to administer Wolfe’s Den.

Guest and Reservation Records - We maintain limited guest and reservation records in a password-protected electronic file on our computer. These records may include names, contact information, stay dates, reservation information, guest preferences or requests, and limited notes relevant to guest service and future reservations.

Computer Backups - Our computer is backed up using a third-party backup service. Copies of files containing guest or reservation information may therefore also be included in secured backups.

Booking and Payment Services - Information relating to reservations may also be maintained by Lodgify, Airbnb, Vrbo, payment processors, or other providers involved in the reservation or payment process.

9. International Processing and Transfers

Wolfe’s Den is located in the United States, and information that you provide to us may be processed and stored in the United States.

Our technology, website, booking, payment, email, and backup providers may operate systems or use service providers in the United States or other countries. As a result, personal information may be processed outside the country in which you live.

Privacy and data-protection laws in those countries may differ from the laws in your country. Where applicable law requires safeguards for an international transfer of personal information, the relevant service provider or parties involved in the transfer are expected to use an applicable lawful transfer mechanism or other legally recognized safeguards.

You may contact us at rentals@wolfesdeninc.com if you have questions concerning the processing or transfer of your personal information.

10. How Long We Keep Personal Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including reservation administration, guest service, business operations, tax and accounting requirements, dispute resolution, property protection, and compliance with applicable law.

Retention periods vary depending on the type of information and why it is held.

For example:

Information from an inquiry that does not result in a reservation may be retained for a reasonable period to respond to the inquiry, provide follow-up, maintain communication records, or address subsequent questions.
Reservation and transaction records may be retained for the period reasonably necessary for business, accounting, tax, legal, insurance, and recordkeeping purposes.
Limited information about prior guests may be retained to identify returning guests, maintain relevant guest preferences, administer future reservations, protect the property, or address disputes and claims.
Information contained in computer backups may remain in backup copies until those backups are overwritten or deleted in the ordinary course of the backup system.

When information is no longer reasonably required, we may delete or anonymize it where practicable and subject to applicable legal or recordkeeping obligations.

11. How We Protect Personal Information

We use reasonable administrative and technical measures designed to protect the personal information in our possession.

These measures include, as appropriate:

Password-protected accounts;
Restricted access to guest and reservation information;
Password protection for electronic guest records;
Use of established website, booking, payment, email, and backup providers; and
Reasonable security practices for computers and accounts used to administer Wolfe’s Den.

No method of electronic transmission or storage can be guaranteed to be completely secure. We therefore cannot guarantee absolute security.

12. Your Privacy Rights

Depending upon where you live and applicable law, you may have rights concerning your personal information. These may include the right to:

Request information about personal information we hold about you;
Request access to or a copy of your personal information;
Request correction of inaccurate or incomplete information;
Request deletion of certain personal information;
Request restriction of certain processing;
Object to certain processing based on legitimate interests;
Receive certain information in a portable format, where applicable;
Withdraw consent where processing is based upon consent; and
Lodge a complaint with an applicable data-protection or privacy authority.

These rights are subject to applicable law and may not apply in every circumstance. For example, we may need to retain certain information to satisfy tax, accounting, legal, contractual, fraud-prevention, or other legitimate requirements.

If applicable law gives you a right to object to processing based on our legitimate interests, you may object by contacting us at rentals@wolfesdeninc.com.

To submit a privacy request, contact:

Email: rentals@wolfesdeninc.com

We may need to take reasonable steps to verify your identity before fulfilling a request.

Visitors in the European Economic Area may also have the right to lodge a complaint with the data-protection supervisory authority in the country where they live or work, or where they believe a violation occurred.

Visitors in the United Kingdom may lodge a complaint with the UK Information Commissioner’s Office (ICO).

13. U.S. State Privacy Rights

Residents of certain U.S. states may have additional privacy rights under state law. The particular rights available and whether a particular privacy law applies to Wolfe’s Den depend upon the applicable law and circumstances.

Where an applicable state privacy law provides you with rights regarding personal information that we control, you may submit a request using the contact information in this Privacy Policy.

We do not sell personal information.

14. Third-Party Websites and Services

Our website contains links or features that may direct you to websites and services operated by third parties, including Airbnb, Vrbo, and Lodgify.

Once you interact directly with a third-party service, that service may independently collect and process information about you. Wolfe’s Den does not control the privacy practices of third-party websites or services.

We encourage you to review the privacy policies and terms of any third-party service you use.

15. Children’s Privacy

Our website and rental services are intended for adults arranging travel accommodations and are not directed to children.

We do not knowingly solicit personal information directly from children through this website. Information concerning children included by an adult as part of a reservation may be processed only as reasonably necessary to administer the reservation or guest request.

If you believe that a child has provided personal information to us directly without appropriate authorization, please contact us so that we can review and, where appropriate, delete the information.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, business practices, service providers, or applicable privacy requirements.

When we update the policy, we will revise the “Last updated” date at the top of this page.

We encourage visitors to review this Privacy Policy periodically.

17. Contact Us

Questions about this Privacy Policy, our privacy practices, or personal information that we maintain about you may be directed to:

Wolfe’s Den
Email: rentals@wolfesdeninc.com