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Frequently asked questions
Booking Information
Reservation Specifics
Property Rules
Location
Property Amenities
Docks Boating Parking
Weather or Emergency
General
For direct bookings and Vrbo reservations, we accept major credit cards through our secure payment processor, which is integrated with our property management system.For Airbnb reservations, payments are processed directly by Airbnb, and available payment methods are determined by Airbnb. Please refer to Airbnb at checkout for the payment options currently available.
Cancellation terms vary depending on how you book. For Airbnb and Vrbo reservations, the applicable cancellation policy is shown during the reservation checkout process and may vary based on the cancellation options currently available through each platform. Please review the terms displayed before completing your reservation.For direct bookings through Wolfe’s Den, our cancellation policy is:60+ days before check-in: 100% refund30–59 days before check-in: 50% refundLess than 30 days before check-in: No refundOur cancellation policy is firm because once a reservation is confirmed, those dates are held exclusively for that guest and are no longer available for others to book. Last-minute cancellations can be especially difficult to rebook.We understand that unexpected circumstances can arise, so we strongly recommend purchasing travel insurance if a last-minute cancellation or interruption to your trip could create a financial hardship. Travel insurance may provide reimbursement for qualifying circumstances that fall outside our cancellation policy.
For direct bookings, we currently do not require a separate security deposit, and guests do not need to purchase separate damage protection—the cost of our guest damage coverage is already included in the rental price.For Vrbo reservations, damage protection is similarly included as part of the reservation rather than requiring a separate security deposit or additional purchase.Airbnb provides its own guest/host damage protection and related coverage, so guests booking through Airbnb should refer to Airbnb for the terms and details of the protections applicable to their reservation.Regardless of how you book, guests remain responsible for damage or loss caused during their stay as provided in the applicable rental agreement and/or booking platform terms.
Wolfe’s Den typically books to full occupancy each season, so we recommend reserving early if you have specific dates in mind. Prime weeks are often reserved 12–18 months in advance, particularly by returning guests and guests who previously missed out on their preferred dates. May, June and September usually fill first.We typically open reservations for the following year’s May through mid-October season in late April or early May, so booking this year for next year is often the best way to secure a particular week.If you search for dates and don't see availability, be sure your search follows our minimum-stay requirements:Early May–mid-June: 3-night minimumMid-June–Labor Day: 7-night minimum, with Saturday check-in and Saturday checkoutLabor Day–mid-October: 3-night minimumYou can view current openings on our Check Availability page, and you’re always welcome to contact us if you’re having trouble finding dates or would like help determining what may be available.
Because Wolfe’s Den typically books to full occupancy each season, we rarely offer discounts. We occasionally may offer a reduced rate to help fill dates that become available due to a last-minute cancellation or unexpected opening.We work hard to keep our rates competitive with other Lake Vermilion vacation rentals and area resorts while providing excellent value for your stay including many extras including complimentary firewood, propane, high-speed fiber-optic Wi-Fi, numerous watercraft and outdoor amenities, a well-equipped kitchen, linens, household essentials and many of the little conveniences guests might otherwise need to bring or purchase.Rather than routinely discounting our rates or charging separately for many of these extras, our goal is to offer a fairly priced well-equipped lake vacation with great overall value.
For direct bookings and Vrbo reservations, 50% of the reservation total is due at the time of booking, with the remaining 50% due 60 days before check-in.For Airbnb reservations, payment timing and available payment options are determined by Airbnb and may vary. Please review the payment schedule shown by Airbnb during the reservation process and in your Airbnb account for the terms that apply to your booking.
Yes. Our minimum night stay varies by season, dates or gaps between existing reservations. The minimum night stay is typically 7 nights with Saturday check-in / check-out during peak season mid-June to Labor Day and 3 night minimums during the rest of the season.Occasional 2 night stays may be available but are very rare. We do not offer one night stays.
No, we do not charge a separate cleaning fee. Instead, we ask guests to complete a few basic checkout tasks. We take care of the full cleaning, sanitizing, restocking and preparation of the cabin for our next guests—we simply ask that you leave Wolfe’s Den reasonably tidy when you depart.Before checking out, we ask guests to:Sweep the floors and wipe down counters.Place used towels and bed linens in the provided laundry baskets.Wash, dry and put away any dishes, cookware or other kitchen items used during your stay.Clean out the fireplace and/or outdoor firepit if you used them.Clean up after your pets, both inside and outdoors.Check drawers, cabinets and other storage areas for personal belongings.Take out trash and recycling and place them in the clearly marked outdoor bins.Log out of personal streaming services.These simple steps help us keep turnover costs manageable and allow us to continue welcoming guests without adding a separate cleaning fee to your stay.
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